OVERVIEW

We accept refunds and exchanges.

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange under general terms and conditions. In due of exceptional consideration please contact us at contact@vedicmathslux.org

To be eligible for a return, your item must be unused and in the same condition that you received it.

Additional non-returnable items
Downloadable software products Tutoring Services
To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days. We will not refund any money for the monthly package we offer for online classes, if you haven’t used or completed classes in that calender month. It is your responsibility to arrange the class timings and schedule with your teacher.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your bank, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at contact@vedicmathslux.org

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@vedicmathslux.org  and we will reply with address to send your items back.


Shipping 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 
Last updated: 01/12/2016

CONTACT INFORMATION
Questions about the Refund & Cancellations should be sent to us at contact@vedicmathslux.org   


Refund & Cancellation